Payment Terms

Per-deal unlocks — a one-time payment, charged when you pay, for access to one gated deal room.

Paid access requests — on deals where the advisor approves each request, your card is authorized (held) when you ask, and charged only if the advisor approves within the response window shown on the deal (24, 48 or 72 hours). If the advisor declines, the window passes, you cancel first, or the deal comes off the market, the hold is released and you are not charged. Your bank decides how quickly a released hold disappears from your statement.

Tips — an optional payment of $1 to $200 to the advisor who posted something, as thanks. A tip buys nothing: no access, information or service.

Channel subscriptions are not currently offered. If we offer them, section 5 applies.

Unlocks and access requests are payments for access to information. None of these payments is a deposit, earnest money, a commission, a security for a transaction, or an investment in anything. Access lets you read a deal room. It buys no interest in any property and no right to any transaction, and an advisor may still sell or lease the property to anyone.

You are paying the advisor who publishes the deal. Dealflix collects the payment through Stripe as that advisor's limited payment agent, keeps its platform fee, and pays the advisor their share. Your payment to Dealflix counts as payment to the advisor: once it goes through, you owe them nothing more for that access, even before they are paid out. Dealflix is not a bank, does not hold your funds in trust or escrow, and is not a party to whatever you and the advisor do next.

By paying, you authorize Dealflix and Stripe to charge — or, for an access request, to hold and then charge — your payment method for the amount shown.

Dealflix keeps 20% of every unlock, access request and tip. The advisor receives 80%, split with a co-advisor on the deal where there is one. Stripe's processing fee comes out of our 20%, not the advisor's 80%.

The platform fee is a software and marketplace-services fee — our charge for hosting, payment processing, and distribution of the advisor's materials. It is a share of what you pay for access to information, and of nothing else: it is never part of, contingent on, or measured by any real estate transaction. No commission, sale price, or lease value is shared with Dealflix, and Dealflix is paid the same whether or not any purchase or lease ever happens.

The price you see before you pay is the total you pay. The fee is our share of it, not an addition to it. Advisors set their own prices.

Card details are collected and stored by Stripe, not by Dealflix. We never see or store your full card number. Your payment is also governed by Stripe's terms, and advisors receiving payouts additionally accept the Stripe Connected Account Agreement.

Before you subscribe we will show the price, how often you are billed, that it renews automatically, and how to cancel, and we will ask you to agree to that before charging you. We will email a confirmation that repeats those terms and how to cancel.

A subscription renews automatically each billing period at the price you agreed to until you cancel. You can cancel online at any time in your settings. Cancelling stops the next renewal; access continues to the end of the period you already paid for. We will tell you by email at least 7 days before a price increase takes effect, and you can cancel before it does. If a renewal payment fails, we retry on Stripe's schedule and email you; access pauses until it succeeds, and repeated failure cancels the subscription.

Unlocks and approved access requests are generally final. They deliver confidential deal information the moment they are paid — once you have read it, it cannot be returned. That is the reason for the rule, and it is stated plainly before you pay.

We will refund an unlock or access request when:
· the deal room was empty, broken or materially not what the listing described at the time you paid; or
· you were charged more than once for the same deal; or
· the charge was not authorized by you.

Request a refund within 7 days at support@dealflix.ai. We decide refund requests, including where the money has already been paid out to an advisor. An advisor may also refund you directly from their Payouts page. A refund ends your access to that deal room. Tips are refundable only by the advisor who received them, or by us where the charge was unauthorized or duplicated.

A refund is not available because a deal did not suit you, because the property sold or leased, because an advisor later revoked access, or because you disagree with an advisor's figures. Judging the deal is what you paid to be able to do. None of this limits a refund the law requires.

Contact us before disputing a charge with your bank — most disputes are a misunderstanding we can resolve faster than a card network can. We may suspend access bought with a disputed payment while the dispute is open, and repeated or bad-faith chargebacks may end your account.

Advisors: where a refund or a chargeback that is upheld concerns a payment already paid out to you, you authorize Dealflix to recover your share, and any dispute fee, by reversing the transfer or deducting it from your future payouts, and you will repay any amount we cannot recover that way.

Your share is transferred to your connected Stripe account once the payment is charged, and Stripe pays it to your bank on the payout schedule for your account. Payouts require completed Stripe onboarding — until identity and bank details are verified, we cannot accept paid unlocks or requests on your deals.

We may delay or hold a transfer while we investigate suspected fraud, a listing authority problem, or a pattern of refund requests or chargebacks, and we will say why.

Advisors are responsible for their own taxes on what they earn here. Stripe may issue you a Form 1099-K where the thresholds are met. Dealflix does not withhold tax and does not give tax advice.

Dealflix does not currently add sales tax to any payment. If we become required to collect it, the tax will be shown, and included in the total, before you pay.

All amounts are in US dollars.

We may change these terms; material changes take effect 30 days after posting and email notice, and never apply retroactively to a payment already made.

Billing questions: support@dealflix.ai, or Dealflix LLC, 11311 Fuqua St, Houston, TX 77089.